Software Training Approach

Engineering Industries eXcellence is an expert system integrator and technology provider capable of creating custom solutions for any industrial digital transformation project. Our consultants are also equipped with both the technical expertise and business experience to ensure your project succeeds by offering our unique and expansive end user training program. Once a software solution is established that fits the needs of your company, our team of specialists is there to aid in the deployment of that solution across all company sites and to all end users. This is a critical step to ensure a seamless transition into the new software solution following go-live, minimizing major setbacks during deployment, and avoiding high costs associated with system failures and re-training. Our customer-specific training programs are designed to help you avoid these set-backs.

What Engineering Industries eXcellence offers is a dedicated, multi-lingual, expert training team with a proven track record to assist your business in creating a superior software training plan, executing the right training format to ensure end user acceptance and provide transparent analytics and results to evaluate the success of the training delivered to your personnel.

Software Training Components

1. Software Training Team

All of our consultants have a combination of technical expertise and firsthand experience in various enterprise and industrial settings. We pride ourselves on the fact that any trainer assigned to your project will have a strong understanding of your business processes and be a software solution expert. To accomplish this, our training consultants are cross-trained and set to be with you from inception all the way to the completion and success of your software training initiative.

2. Software Training Plan

An essential part of training your end users is developing the management portion of your software training plan. Our consultants have many years of experience with software training and will work with your project managers to evaluate needs, define the training process and plan the training schedule accordingly. This allows for all objectives to be known by both parties. For over a decade, we have created plans suited to the specific needs and requirements of each customer. The goal of each software training plan is to:

Transfer knowledge and resources about the software solution or system to all end users
Teach end users how to use the software solution or system, covering all aspects, capabilities and features
Demonstrate to end users how their daily activities and business processes will be improved and made easier by using the software solution and system
Create and distribute customized documentation based on the software solution or system's needs to help ensure sustainable usage going forward

3. Software End User Training

After a training management strategy has been defined based on the needs of your organization, Engineering Industries eXcellence will work with you to deliver the successful implementation of your software training plan. Many companies fall short trying to implement their software training plan without the help of consultants or without an implementation plan specifically catered to their company in place. This is often due to lack of skilled resources, experience with the system, time, and/or all of the above. Our expert training team is committed to filling this gap with a flexible training plan best suited for your organization.

Every customer is special and unique. Our program’s adaptability to your business and software end users’ needs is one of our greatest assets, allowing us to fill the specific training requirements of your company. Together with our dedicated training team, we will identify and define your specific training requirements, which our experts will then execute. The result: higher user acceptance, a tangible return on your company’s software investment, a more productive workforce and significantly more efficient business processes moving forward. We offer many different types of end user training:

One-on-One Training
Team or Group Training
Remote Training
Web-Based Training
Training Simulations

4. Software Training Evaluation & Results

As soon as the implementation has begun, the final step in the IT training plan starts to take place. That is the evaluation of the software solution that we are training the end users to utilize. Our training team presents regular reports to your key project stakeholders in order to outline the training done and the necessary steps that still remain. At the end, our consultants share a final report to summarize the training and highlight key factors that will help maintain the project’s success long after our team leaves the customer site. Evaluating your software solution will give valuable insight into how your processes are running, as well as how you can continue to grow and improve as a company.

Engineering's Advantage

Our expert software training team will be available from the beginning of your initiative and throughout the entire software implementation lifecycle. Ensuring the utilization and benefits of your latest software initiative requires end user acceptance on an enterprise scale. Using our expert consultants to train your end users is the best way to ensure the success of your next project. Choose Engineering Industries eXcellence for your company's technology training needs and see firsthand why we have been setting the industry standard for delivering successful and long-lasting custom software solutions for manufacturing.

Interested in speaking to one of our experts? Contact us at info@indx.com.