Nov 1, 2021
About the Customer
Engineering Industries eXcellence’s Engineering Industries eXcellence team is kicking off an exciting Manufacturing Operations Management (MOM) digitalization project for life science innovation. A Pharmaceutical Manufacturing leader with production sites around the world, the customer specializes in preclinical and clinical laboratory, gene therapy and cell therapy services for the pharmaceutical, medical device and biotechnology sectors. For this initiative, we are helping their North American microbial testing solutions division transform their production process and achieve paperless manufacturing.
- Pharmaceutical manufacturing
- Life science manufacturing
- Medical device manufacturing
- Biotechnology manufacturing
The Customer’s Need
The customer is committed to delivering innovative products and services in order to help expedite the discovery, early-stage development and safe manufacture of novel drugs and therapeutics. For that reason, and as their business expands rapidly, they are turning to technology in order to ensure product and process quality.
As operations scaled along with the business, the customer identified a number of challenges on their manufacturing floor that they wanted to address:
- Inefficient manual processes and reliance on paper.
- Need to increase automation of production in the future.
- Lack of data and no visibility into the production process.
- No digital infrastructure to support adoption of new technologies (e.g., AI) that could drive improvements.
About the Project
To address these issues, the customer decided to invest in the adoption of a full-scale Manufacturing Execution System (MES) with Electronic Batch Records (EBR) at their flagship U.S. manufacturing site. They knew what they wanted from the solution, but they did not know what software product would best meet their business requirements.
As a well-known expert in the delivery of digital manufacturing services and Industry 4.0 technologies in North America, Engineering Industries eXcellence was invited to present our offering. Based on the customer’s needs and thanks to the best practices gained from over 10 years of experience delivering successful MES projects to different life science companies around the world, our MOM practice confidently identified Siemens Opcenter Execution Medical Device and Diagnostics as the right technology for the customer. Because Opcenter Execution MDD software was specifically designed to meet the unique needs of the medical and diagnostics manufacturing environment, it has become the leading manufacturing execution solution for error-proofing processes, paperless manufacturing and EBR for life sciences. The main capabilities of the software include:
- Production operator management
- Production equipment management
- Production process management and control
- Production material management
- Quality compliance management
The customer not only agreed with our recommendation, selecting Opcenter EX MDD for the completeness of the product in terms of both MES functionality and the fulfilment of their business needs, but they also identified us as the best implementation partner to build and deliver the project.
Engineering’s Advantage
Why were we selected as the right to support the customer’s initiative? First, because we are one of the few companies in the industry with both the technical software expertise and in-depth life science process knowledge needed to deliver the project. Next, because our Industries eXcellence division has the global presence and capabilities needed to support the expansion of this solution to other sites if the customer decides to do so in the future. Finally, because we can offer the end-to-end digital transformation vision that the customer is looking for in a long-term strategic partner for Industry 4.0. As the market and technology evolve, we will continue to help our customer adapt, innovate and evolve too.
- Global presence and capabilities
- Technical MES software knowledge
- Life science process expertise
- End-to-end implementation experience
- Holistic Industry 4.0 offering and vision to support long-term needs
